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Saga Systems

Examples of previous work

The following examples reflect work led or co-led while engaged as a consultant or employee within various government, academic, and not-for-profit organisations. In line with confidentiality obligations, specific client names and locations have been omitted.


References or further detail may be provided to commissioning agencies upon request, where appropriate and with relevant permissions. 

Evaluation of a shared cancer follow-up model of care

Evaluation of the social and emotional wellbeing service - Metro Aboriginal Medical Service

Building evaluation capacity in the primary health care setting - Systems evaluation

This project designed and implemented a pilot model of shared cancer care between hospital-based oncology teams and primary care providers. It aimed to improve care coordination, patient experience, and system integration across settings. The model was co-designed with clinicians and tested in real-world settings, with findings demonstrating feasibility, safety, and strong support from patients and providers. Insights from the pilot inform future efforts to embed shared care models into routine cancer services. 

Building evaluation capacity in the primary health care setting - Systems evaluation

Evaluation of the social and emotional wellbeing service - Metro Aboriginal Medical Service

Building evaluation capacity in the primary health care setting - Systems evaluation

This project supported primary health organisations in metro, regional and remote areas to build internal evaluation capability through the co-design of practical tools, including program logics, indicators, and survey templates. 


Following implementation, a systems lens was applied to identify the elements that had enabled evaluation. This reflective phase helped uncover conditions for sustainability and informed broader strategies for embedding evaluation into routine practice. 

Evaluation of the social and emotional wellbeing service - Metro Aboriginal Medical Service

Evaluation of the social and emotional wellbeing service - Metro Aboriginal Medical Service

Evaluation of the social and emotional wellbeing service - Metro Aboriginal Medical Service

This project involved the design and implementation of an evaluation framework for a social and emotional wellbeing (SEWB) service. Working alongside service staff, a program logic was co-developed to reflect local priorities, followed by the design of survey tools and qualitative interview guides. Quantitative and qualitative data were synthesised to support shared sense-making, and the evaluation was embedded into the service’s annual cycle of planning, delivery, and review. The process strengthened internal capability and supported a culture of continuous reflection and improvement.

Pilot of patient-reported outcomes for cancer patients

Building community capacity for health - evaluation of community physical activity and nutrition

Evaluation of the social and emotional wellbeing service - Metro Aboriginal Medical Service

This pilot study tested the feasibility of integrating electronic patient-reported outcome measures (PROMs) into routine oncology care. As part of the study team, the recruitment, cognitive interviews and analysis to assess the clarity, relevance, and acceptability of PROM items for cancer patients. These insights informed refinements to the tool, supporting its integration into clinical workflows and enabling more patient-centred, data-informed care. 

Building community capacity for health - evaluation of community physical activity and nutrition

Building community capacity for health - evaluation of community physical activity and nutrition

Building community capacity for health - evaluation of community physical activity and nutrition

This evaluation examined the reach, acceptability, and perceived impact of community-led physical activity and nutrition initiatives. Using a mixed-methods approach, the project drew on staff interviews, client surveys, and community yarning sessions to explore participation, enablers, and barriers. Findings informed both program improvements and a broader strategy to communicate and increase awareness of available services, supporting greater engagement and local capacity in health.

Evaluating health literacy requirements for cancer patients

Building community capacity for health - evaluation of community physical activity and nutrition

Building community capacity for health - evaluation of community physical activity and nutrition

This project explored how to improve cancer communication by addressing patients' health literacy needs. Drawing on patient interviews and stakeholder engagement, the team identified key barriers to understanding and acting on cancer information. By designing and analysing qualitative interviews, it surfaced patient preferences, emotional responses, and communication challenges. The findings informed a practical framework and recommendations to support clearer, more person-centred cancer communication across the system. 

Evidence review - Effectiveness of cancer education in Aboriginal communities

Evidence review - Effectiveness of cancer education in Aboriginal communities

Evidence review - Effectiveness of cancer education in Aboriginal communities

This evidence review examined the effectiveness of cancer education interventions in Aboriginal and Torres Strait Islander communities across Australia. Drawing on peer-reviewed and grey literature, the review explored the features that support knowledge exchange, community engagement, and behavioural change. It highlighted the importance of cultural relevance, trusted messengers, and supportive service environments. The findings offer a foundation for strengthening future cancer education. 

Link

Evaluation of a Chronic Care service

Evidence review - Effectiveness of cancer education in Aboriginal communities

Evidence review - Effectiveness of cancer education in Aboriginal communities

This evaluation explored clients' and staff's experiences with a chronic care model of care. Using interviews and surveys, the project examined the acceptability of integrated care pathways, including referrals between chronic care, allied health, and the wellbeing centre. Through qualitative insights and systems-informed analysis, the evaluation uncovered the story behind how trusted relationships, cultural safety, and coordinated internal processes shaped outcomes. These findings identified the enabling conditions within the service system and supported future planning grounded in clients' and staff's real experiences. 

Optimising participation in healthy ageing programs

Evidence review - Effectiveness of cancer education in Aboriginal communities

Optimising participation in healthy ageing programs

This evaluation is underway across multiple Aboriginal Community Controlled Health Services in NSW and aims to strengthen participation in healthy ageing programs. My involvement focused on the early to mid stages of the work, including Phase 1, yarning to understand community-related barriers and enablers to engagement, and Phase 2, facilitating community workshops to develop priority engagement strategies. This work has informed the subsequent phase of the project, which will be led and completed by the service. 

We acknowledge and feel grateful to live, work and play on the beautiful lands of the Dharawal people.  

Illawarra Shoalhaven - NSW Australia

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